CONCIERGE

JOB DESCRIPTION

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

OTHER JOB TITLES

Activities Concierge, Certified Concierge, Chef Concierge, Club Concierge, Conference Concierge, Front Desk Agent, Guest Service Agent, Hotel Concierge, Lobby Concierge, Personal Assistant

JOB TASKS

  • Provide directions to guests.

  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.

  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.

  • Make travel arrangements for sightseeing or other tours.

  • Provide business services for guests, such as sending or receiving faxes or shipping packages.

ANNUAL SALARY

  • Workers on average earn $18.47/hr. – $38,430 annual.
  • Projected Growth (2019-2029) Faster than average (5%-7%)
  • Projected job openings (2019-2029) 6,000

REQUIRED EDUCATION

High School Diploma/ GED, On the job experience , Associate’s Degree optional

REFLECT ON THE CAREER

After exploring this Professional’s story…

According to O*Net Online, list three occupations related to this role you might wish to explore and tell why.

RESOURCES

O*NET ONLINE

The Occupational Information Network is a free online database that contains hundreds of occupational definitions to help students.

OCCUPATIONAL OUTLOOK HANDBOOK

The Occupational Outlook Handbook is the government’s premier source of career guidance featuring hundreds of occupations.

MY NEXT MOVE

My Next Move is an interactive tool for job seekers and students to learn more about their career options.

STEP THREE – PLAN

Hopefully you found at least one career that looks interesting to pursue. If you found a lot or none at all, don’t worry! The next step is to make a plan and take action!