FAQ

A: Our career centers are in Framingham, at 39 Grant St. Suite 150; and in Norwood, at 128 Carnegie Row, Suite 109 (just off of Route 1.) Visit our Contact page for directions and contact details.

A: To become a member, please stop by one of the career centers to register or create an account on JobQuest. There is no charge for membership or services. We suggest that you attend the Career Center Seminar in-person or view it on-demand (on JobQuest) where you will learn about the services available to you.

A: MassHire Metro South/West has career centers that can assist you with your job search in a variety of ways. We assist you in developing an employment plan, advice on career planning, job search technique workshops and exploring training options. We also provide such tools as computers with Internet access, phones, fax machines, copiers, newspapers and business journals.

 A: During our Career Center Seminar, the options for exploring training will be provided. Our resource room also includes information regarding colleges and training programs as well as financial aid resources and on-line guides.

A: Yes, we offer workshops on resume writing, resource room support, or sign up for a Connect with a Career Coach Session (available on JobQuest) for a resume review.

A: You can file a claim for Unemployment Insurance (UI) either online at UI Online, or by calling the Division of Unemployment Assistance Call Center.  Non-English speaking customers can access multi-lingual services by calling 888.822.3422.

A: Our career center is fully accessible to the handicapped, including access to elevators where necessary, computers, specialized software, phones, workshop facilities, parking and restrooms.

A: Our services and workshops are primarily offered in English and Spanish only. However, non-English speaking job seekers are welcome to bring an interpreter with them to any session or contact us to learn about translation services that might be available to you. The JobQuest site can be viewed in a variety of languages.