The MassHire Metro South/West Career Center is not the Department of Unemployment Assistance. We do not have unemployment representatives who will file claims for customers. We can provide LIMITED assistance with:
- Filing a new claim or reopening a benefits claim.
- Explaining how to navigate and use the UI Online website
- Provide printouts for program eligibility or forms from your UIOnline accounts.
UI Walk-In customers may utilize our Resource Room computers for self-directed UI services:
Monday – Thursday 8:45 AM – 4:00PM
We understand that being unemployed can be a stressful time. MassHire Metro South/West Career Center offers many services and resources to help you land your next job or to start a new career – job search workshops, job fairs, skills training, job search/job placement assistance.
HERE FOR YOU WHEN TIMES ARE ROUGH
The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website.
MASSACHUSETTS DEPARTMENT OF UNEMPLOYMENT ASSISTANCE GUIDANCE ON CARES ACT IMPLEMENTATION
The Department of Unemployment Assistance is moving swiftly to implement three new public benefit programs that will expand unemployment eligibility; temporarily increase weekly benefits for all claimants; and allow additional categories of people to claim unemployment benefits.
HOW TO APPLY FOR BENEFITS
HOW TO REQUEST A BENEFIT PAYMENT
MASS TALENT CONNECT
Mass Talent Connect is a strategy targeted to serving individuals who have been unemployed for more than six months. Massachusetts, in partnership with Commonwealth Corporation, the Workforce Boards, and One-Stop Career Centers, Higher Education and other appropriate partners will work together to braid our resources to support services for long-term unemployed individuals.
Need a Computer?
The Career Center locations have a self-directed online computer lab that claimants may utilize. Members can use this computer lab to:
- Open or reopen their claim
- File for their weekly unemployment benefits
- Receive a printout of their unemployment benefits.
Please remember to call (877) 626-6800 if you have questions about your Unemployment Insurance claim. The Career Center does not offer any one-on-one UI service.