The MassHire Metro South/West Career Centers have been pleased to assist our constituents with their unemployment questions while Department of Unemployment Assistance has been working to provide their services remotely.
As DUA continues to add staff, we will be referring all unemployment questions to their workflow. Please know that we are still providing job search and workforce development services and will be here to assist in your job search efforts. Here is the link to the Unemployment Assistance Contact Request — https://www.mass.gov/forms/covid-19-department-of-unemployment-assistance-contact-request
Also, here is a link to additional information we encourage you to review — https://www.mass.gov/resource/information-on-unemployment-and-coronavirus-covid-19