Unemployment | Call Center Filing | MassHire Metro South/West

UNEMPLOYMENT CLAIMS CANNOT BE FILED IN PERSON WITH STAFF AT A MASSHIRE CAREER CENTER OR THE WORKFORCE BOARD.

If you are looking for information related to Unemployment Assistance or filings an Unemployment claim you will find details below:

The Department of Unemployment Assistance

The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance program, providing temporary assistance to unemployed Massachusetts workers. Unemployment claims can be filed here. For additional information, please visit the DUA website.

*Be aware that any other website may be fraudulent – DO NOT use it.*

Visit the DUA Website

UNEMPLOYMENT CLAIMS CAN BE FILED BY PHONE WITH THE CALL CENTER

Phone Number: (877)-626-6800

Days/Times: Open Monday – Friday, 8:30-4:30.

Multilingual call agents are available.

You can go to a Career Center and use the resource room PCs to file your claim. You may be able to get some ‘over the shoulder’ assistance from a Career Advisor if you have some difficulty filing the claim.

The Career Center is not the ‘Unemployment Office’. The Career Center cannot provide any services, while the Career Center is there to help you in your job search with resource room services, workshops, resume assistance, connections with employers, assessment for and referral to training, etc.

IN THE METRO SOUTH/WEST REGION THE MASSHIRE CAREER CENTERS ARE AT:

39 Grant Street, Suite 150, Framingham 01760; (508) 861-7993
128 Carnegie Row, Suite 109, Norwood, 02062; (781) 269-5494

Both are on the first floor and have plenty of free parking.

*UNEMPLOYMENT CLAIMS CANNOT BE FILED IN PERSON WITH STAFF AT A MASSHIRE CAREER CENTER OR THE WORKFORCE BOARD.*

The Department of Unemployment Assistance

UNEMPLOYMENT CLAIMS CAN BE FILED BY PHONE WITH THE CALL CENTER

UNEMPLOYMENT CLAIMS CANNOT BE FILED IN PERSON WITH STAFF AT A MASSHIRE CAREER CENTER OR THE WORKFORCE BOARD.